About us

Specialist in out of court and legal debt recovery since 1956, D’Ormane works on behalf of thousands of clients in France and abroad: Germany, UK, Italy, Spain, Netherlands and more.

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From out of court recovery to legal proceedings

With two offices in central Paris, one for out of court proceedings, the other for legal proceedings, our staff covers the entire collections process, acting for all types of unpaid accounts receivable and debtors.

Our values

We are faithful to our profession, and conduct our business in accordance with our core values:

Transparency

Since it is important to us to maintain a relationship of trust with our clients, we inform you in real time of our actions through our website or by mail, and always in your own language.

Ethics

We are active members of  LeSar (French association of collection agencies), so we comply with its terms of membership and code of ethics.

Respect for the debtor

We undertake to work in full compliance with our professional ethics, because we never forget that apart from the unpaid bills, your debtor is first and foremost your customer.

Undertaking

Whatever the amounts involved and the difficulty of each case, we study it carefully and undertake the recovery process we believe the most effective way to obtain payment.

A passion for our profession

Our employees are collection specialists and want to handle every case successfully. Our pride: to prove to you every day our skill and expertise in recovering the amounts due.

History

The history of the D’Ormane firm since its inception to today:

 

  • 1956

    Creation of D’Ormane, one of the first collection specialists.
  • 1966

    Commissioning of an electronic machine for monthly statements, receipts and cheques.
  • 1988

    Revolution in information for our clients with the arrival of the Minitel « 3617 DORMANE ».

    As from now, information is “on-line”

  • 1989

    Creation of a special department for trade receivables (business to business).

     

  • 2003

    Addition of client area client.dormane.fr to allow clients to manage their cases over the Internet.

     

  • 2007

    Opening of online payment website  paiements.dormane.fr to facilitate debtors’ transactions.

     

  • 2013

    D’Ormane continues its expansion by overhauling its website.

     

  • 2022

    A new Web Site

  • 1956
  • 1966
  • 1988
  • 1989
  • 2003
  • 2007
  • 2013
  • 2022

When it comes to outstanding payments, you have to act right away

Did you know that the sooner we intervene, the more effective our actions are?

Don’t let your outstanding payments age.

If your debtors aren’t responding to your reminders, it’s in your interest to send them to us without waiting for recovery.

Negligent debtors will only correct their situation if what they owe is vigorously demanded. And when they realize that Cabinet d’Ormane are in charge of their file, they know you mean business.

Thanks to our website, you can send us your outstanding payments without delay so we can take immediate action.

Cabinet dOrmane in the media

Why choose Cabinet dOrmane ?

Our experience of over 65 years in recovery is proof of our efficiency since our fees are only charged if we succeed.
Our debt collection experts who work on your files are experienced and resourceful, they are well aware of all the techniques used by debtors to delay payments. With the right balance between efficiency and humanity, they know how to encourage payment so that your invoices are paid as a priority.
Several tens of thousands of customers have already used our services with satisfaction, why not do like them?

CSR: Corporate Social Responsibility at CABINET D’ORMANE

CSR: Corporate Social Responsibility, is becoming a pillar of business management tools, given legal constraints, investor requirements, as well as consumer and employee demand, attentive to the search for meaning for their purchases and in their professional environment.

Why CSR?

Legal obligations, consumer and employee expectations, investor requirements, CSR, Corporate Social Responsibility, involves all commercial activities. SMEs – VSEs are also concerned, if only in their position as suppliers of large companies subject to reporting obligations on ESG criteria.

Social commitments are becoming criteria for recruiting, engaging and retaining employees.

The same requirement is found among consumers, especially the youngest, whose numbers and purchasing power are growing, as well as their ability to influence.

What are CABINET D’ORMANE’s commitments and achievements in terms of CSR?

At the societal level, CABINET D’ORMANE puts into practice every day, in the service of its customers, the realization of its purpose: Getting paid is fair. We believe that this is an essential foundation of a healthy economy.

Internally, the company’s longevity for 65 years, and the loyalty of its employees, for more than 40 years for the oldest, demonstrate the sustainable growth strategy pursued.

Our salaried staff reflects the diversity of French society. – Our environmental actions are based on the digitalization of our processes: reduction in paper purchases, significant reduction in sending letters, while developing debtor contacts and relationships with our customers by email and SMS, which generate less CO².

As for governance, our board of directors is gender-balanced.

CSR, a daily commitment of Cabinet d’Ormane to serve performance.

CSR, a daily commitment to serve performance.