Our values - Cabinet dOrmane France

the benchmark in debt collection

		presentation ■ our approach ■ our values ■ our strong points ■ our history ■ legal base ■ your guarantees services ■ individual receivables ■ commercial receivables ■ international receivables tips ■ checking French bank account ■ checking rcs/siren in France contact Focusing on our sole vocation, debt collection, we carry out our work based on our fundamental values : Transparency Informing you of the progress with your cases through our Internet site or by fax so that you have direct information regarding the payments received for your account, informing you without delay of any remarks made by your debtors, and also presenting the situation to you clearly when we believe that collection will be difficult, using language that is easy to understand: these are the principles of our work and the bases of our relationship of trust with you. Integrity Our reputation has been developed over the course of more than 50 years based on this integrity: The sums paid into your account are kept in specially-assigned bank accounts: HSBC, Société Générale, la Banque Postale These sums are insured by the MMA We pay you the amounts for cases that are settled at the end of each month Respect of the customer Every customer is unique. We handle all of your cases with meticulousness and determination, aiming to satisfy you beyond your expectations. Respect of the debtor Whether the debtors are individuals or companies, we always work in the fullest observance of our professional ethics. We never forget that, despite the outstanding payments, your debtor is above all your customer. Commitment Cabinet d'Ormane's commitment is not just a professional obligation, it is a question of values. As soon as we receive your files we study them carefully and start the collections procedure that we consider most effective for obtaining payment. Passion for our business Our employees, specialists in Collections, Law, Finance and Economics, are determined to successfully carry out all collections actions. Our pride: constantly demonstrating to you our skill and expertise in collecting the sums due Code of conduct We are members of the ANCR (Association Nationale des Cabinets de Recouvrement et de renseignements commerciaux) and we follow its code of conduct which we helped draw up. ANCR

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© Copyright Cabinet D'Ormane 2002-2012 - 11,bis av Victor HUGO - F75784 PARIS FRANCE - Tél: +33 (0)1.45.00.94.18 - Fax: +33 (0)1.45.00.94.19

Tuesday 22 May 2012 at 05:52:42 - V6.1 31/08/2011 - Plateforme Dormane_ecs

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