Once upon a time le Cabinet d'Ormane... a company dedicated to debt collection

Establishment of the company : :

• A product: debt collection
• A clearly defined strategy: direct relationship with the client by mail.

 

1,500 clients, move to Avenue Victor Hugo Paris 16th district
 

Rapid development, the 10,000 customer threshold is exceed, new premises are needed on rue Yvon Villarceau to install the mailing equipment,ultra-modern for the time, and for automatic folding and envelope filling. In April, the company becomes a corporation with capital of 250,000 FF
 

Technnologic Innovation : commissioning of an electronic machine for the preparation of monthly deposit notices and the corresponding checks
 

More than 27 000 clients In 3 years the number of customers has more than doubled, exceeding 27,000.
 

and 6 years later... 40,000 clients have used our services and are happy about them.
 

Computers arrive on the scene.
The whole case handling process is re-analysed, modernised, made more efficient. The productivity increases are astounding. We prefer to try to increase our business rather than laying off employees.
 

Our Minitel server is launched,, allowing our customers to check the status of their cases at any time. These are updated automatically. Our activity is thus completely transparent with respect to our customers, who can check on all of the payments that we receive.